C&C Rentals Ltd. is committed to ensuring that our commercial and rental customers enjoy a memorable customer experience. In return, our investment in our people includes a comprehensive benefits package, including store discount programs and opportunities for career development.

Position Description:

Reporting to the Rental Manager, the Assistant Rentals Manager is responsible for ensuring all rental customers receive a consistent customer experience as per the company’s corporate vision.

Responsibilities include but not limited to:

• Attending to and determining customer needs and effectively communicating product features, benefits and warranty policy information to customers.
• Using the Point of Rental Operating System and internal software to determine the correct possible Rental equipment for the job.
• Using Point of Rental Operating System to accurately process cash, debit and credit customer transactions within the Rental department (e.g. finalized contracts and refunds).
• Using documented store standards and standard operating procedures to deliver consistent customer experience.
• Create contracts, anticipating what is need based on customer request.
• Scheduling & coordination of delivery personnel – daily deliveries as well as weekly rental requirements.
• Maintain accurate rental fleet and inventory of rental products.
• Assist in the loading and unloading of rental fleet.
• Maintaining store organization, cleanliness and ensuring all company property is accounted for and treated with reasonable care.
• Work closely with the Parts, Sales and Service departments to fulfill rental and internal work orders.
• Ensuring compliance to all appropriate health & safety legislation and corporate health & safety policy.

Requirements:

• Class 3 drivers licence; preferred.
• High school degree, diploma or a GED equivalent from an accredited institution.
• A demonstrated ability to deliver customer service.
• Excellent verbal communication and effective listening skills.
• Strong knowledge of heavy construction, garden rental industry.
• Working knowledge of Bobcat, Husqvarna and small engine equipment.
• Available for work during 9am-6pm on weekdays, and every 3^rd Saturday 9am-3pm.
• Ability to stand for up to 8 hours per shift.
• Ability to view computer screen for up to 8 hours per shift.
• Capable of lifting and moving merchandise up to and including 50lbs.
• Must work well under stress and adaptable to changes without notice.
• 2 -3 years experience in similar position.

If you are interested in applying for this position, please submit your resume and cover letter to:
Email: humanresources@jandggroup.ca

We thank all who apply and advise that only those selected for further consideration will be contacted. Successful applicants will be required to provide proof of licensure, including a clear driving abstract, upon hire, depending on the nature of the position.